Not sure what to send us? This page explains exactly what file types we can and can’t use for production, what AI image tools typically output, and how our artwork conversion service bridges the gap.
Midjourney, DALL·E, Firefly, Stable Diffusion…
Verdict: Useful as a visual reference. We can convert it, but there is a cost. Lower cost when the art is clean B&W.
What you get when you prompt AI correctly
Verdict: Excellent reference. Minimal conversion work = lower cost to you.
For direct production with no conversion fee
Verdict: Ideal. Goes straight to production setup with no conversion step.
A raster image is made of a fixed grid of colored pixels. When you zoom in, you see individual squares. When you scale a raster image up to a larger size — like from a phone screen to an emblem that needs to look sharp at 6 inches wide — those squares become visible and blurry. This is why we can’t use a PNG directly for production engraving or die-cutting.
AI image generators (Midjourney, DALL·E, etc.) always produce raster images, regardless of what format they save them as.
A vector image is made of mathematical curves and paths — not pixels. You can scale it to any size, from a postage stamp to a billboard, and the edges always stay perfectly crisp. This is essential for emblem production: our manufacturing process uses those paths directly to cut, engrave, or plate the design.
Vector files are created in design software like Adobe Illustrator, Inkscape, Affinity Designer, or CorelDRAW. They cannot be produced by current AI image generators.
Status: Good reference material — we can work with this. Conversion cost is minimized when the artwork is clean, high-resolution, and black-and-white only.
Submit it through our Get Started form as an attachment. Note that it’s a B&W AI-generated image in your message, and include your intended dimensions and quantity. We’ll quote you including a conversion estimate.
Status: Useful concept reference, but more conversion work required. Full-color renders with shading, gradients, and depth effects need more processing before they can be used for production — which adds to your setup cost.
You can send it to us as-is and we’ll quote the conversion. Or, if you still have access to your AI tool, try re-prompting it with our B&W prompt to generate a cleaner version before submitting.
Status: Ideal — this is exactly what we need. A clean, 2D, flat-art vector file goes straight to production setup with no conversion step and no conversion fee.
Make sure it’s actually a true vector (created in Illustrator, Inkscape, Affinity Designer, CorelDRAW, etc.) and not just a raster image saved with a .svg extension. If you’re unsure, send it to us and we’ll verify.
Status: Perfect for text-only emblems. If your emblem is primarily or entirely text (name, initials, word mark), a font file or font name is often the most efficient way to work. We can set your text directly in the correct font and convert it to outlines for production.
You can find fonts at Google Fonts (free), DaFont, Adobe Fonts, or MyFonts. Send us the font name or attach the .ttf/.otf file with your submission. Our Font Preview tool lets you preview our in-house font library too.
Status: Completely fine. Describe your concept in words on the Get Started form — what the emblem represents, approximate dimensions, desired finish, and anything that describes what you’re after.
If you want help creating artwork from scratch, we offer design-from-scratch services. Or, use our AI design concept guide to develop your idea into a detailed brief, then use AI to generate B&W artwork from it.
Don’t have a vector file? Not a problem — we offer artwork conversion services. For a deeper dive on file types, see our Vector Files and Suitable Design Files Knowledge Base entries.